What You Need to Know
FAQ
How do you determine my trade-in value?
Ultimately, the dealership will determine the final value of your trade-in. However, you can rest assured that Car Concierge will fight tirelessly to get you the absolute best value for your old vehicle. We will be checking with multiple resources to ensure that you have all the information you need to feel confident in your decision. We’re on your side and will work hard to maximize your trade-in offer.
Can I trade in a vehicle that still has a loan on it?
Yes, you absolutely can trade in a car that you still owe money on. We understand that this can be a complex process, and we’re here to help. Our team will work with you and the dealership to ensure that your old loan is paid off properly as part of the trade-in process.
How long does the trade-in process take?
Car Concierge is committed to making the trade-in process as quick and easy as possible for you. We provide you with the tools and resources necessary to help us get the most value out of your trade-in vehicle.
Do I need to drop off my car somewhere, or can it be picked up?
If the dealer is willing to deliver your new car, it’s reasonable to expect them to take your trade-in away at the same time. We’ll certainly advocate for that on your behalf and make sure it happens if possible. If you’re not comfortable bringing your car to the dealership yourself, we can arrange for our trusted transport company to handle it for you.