What You Need to Know
FAQ
Can you help me decide on the best vehicle for my needs and budget?
During our initial conversation, Car Concierge will take the time to get a better understanding of your budget, driving habits, family, and any other factors that can help us find the perfect vehicle for you.
Do you work with both new and used cars?
Car Concierge is committed to finding the perfect vehicle that fits your unique situation, whether it’s new or pre-owned. We’ll work hard to explore all options and present you with the best choices available.
Can I buy or lease a car from anywhere in the country?
Car Concierge is dedicated to finding your perfect vehicle. We’ll check your local dealers and, if needed, expand our search nationwide to ensure we find the ideal vehicle for you.
How do you ensure I’m getting the best price on my vehicle?
The Car Concierge team is proud to offer a collective 35 years of industry experience. We leverage this extensive knowledge to aggressively advocate for the best possible deal on your behalf.
Will I pay less than I would at a dealership?
We understand the importance of securing the best possible deal for you. Our team at Car Concierge is committed to working diligently to achieve that goal. We are confident that we can save you either money or valuable time and effort – and possibly both.
Can you help me avoid hidden fees and add-ons? Will I pay less than I would at a dealership?
Our extensive experience in the car industry has given us valuable insights into the tactics some dealerships use to often include hidden fees and add-ons. We’ve learned how to spot these and negotiate effectively on your behalf to ensure you get a fair and transparent deal.
Do you handle manufacturer incentives, rebates, or special offers?
Car Concierge is committed to securing the best possible deal for you on your new car. We’ll work tirelessly to ensure you receive every available incentive, rebate, and special offer.
How long does the process take from start to finish?
Our primary goal at Car Concierge is to get you into a car as quickly as possible. However, we also want to ensure that the car we find is the perfect fit for your needs and preferences, not just any vehicle. We are committed to collaborating with you and working within your desired timeframe to achieve this goal.
Can I test drive a vehicle before committing?
At Car Concierge, we believe that test driving a vehicle before purchasing is crucial to ensure it’s the perfect fit for you. We encourage you to take any potential car for a spin and experience it firsthand. However, once you’ve found a car you’re interested in, let us handle the negotiations and paperwork.
Can you arrange home delivery of my new vehicle?
If the dealership is unwilling to deliver your new vehicle, no worries! Car Concierge works with a reputable auto transport company that can deliver your new car safely and with ease.